> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://koala-gift.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to set up a Gift offer?


### How to Create Your First Offer with Koala Upsells & Gifts
---

# Setup guide

You can use our interactive setup guide to assist you step by step in creating your first offer. Here’s what you need to do:

1. **Activate app embed in Shopify.**

2. **Create your first offer.**

3. **Confirm your offer is working properly.**

4. **Join our Koala Apps community.**

![](https://storage.crisp.chat/users/helpdesk/website/-/6/3/8/0/63800cb929deb000/setup-guide_121matk.png)

![](https://storage.crisp.chat/users/helpdesk/website/-/6/3/8/0/63800cb929deb000/image_x0x7wv.png)

# Creating an offer manually

1. **Create a Gift**

* Click the 'Create a Gift offer' button.

![](https://storage.crisp.chat/users/helpdesk/website/-/6/3/8/0/63800cb929deb000/offer_1cfuvf4.png)
2. **Select gift offer exposure**

* Select the gift offer that best fits your promotion from our templates.

![](https://storage.crisp.chat/users/helpdesk/website/-/6/3/8/0/63800cb929deb000/image_1kdqbvj.png)
3. **Offer rules**

* Choose the products that will qualify for the gift offer.

![](https://storage.crisp.chat/users/helpdesk/website/-/6/3/8/0/63800cb929deb000/image_l31kk1.png)
4. **Reward behavior**

Decide how the gift offer works:

* **Automatically add products to cart** – The gift is automatically added to cart when the required item is added.

* **Give customers a choice of products to add** – Let the customer select their gift from a list of products.

![](https://storage.crisp.chat/users/helpdesk/website/-/6/3/8/0/63800cb929deb000/image_79jtrt.png)
| Note: When selecting 'Give customers a choice of products to add', the gift will be automatically added to the cart after the customer selects it from a pop-up list.
| Here's a preview example:

![](https://storage.crisp.chat/users/helpdesk/website/-/6/3/8/0/63800cb929deb000/image_1v96w9c.png)
5. **Number of times to give the reward**

* Choose how many times you can receive the reward, in case you meet the offer's conditions multiple times.

![](https://storage.crisp.chat/users/helpdesk/website/-/6/3/8/0/63800cb929deb000/image_1ilea42.png)
| Customers will receive the reward every time they meet the rules, up to the number entered.
| Check the 'Allow unlimited rewards' box to allow rewards every time without restriction (e.g. Buy One Get One)

![](https://storage.crisp.chat/users/helpdesk/website/-/6/3/8/0/63800cb929deb000/image_1xnc6fr.png)
6.  **Reward**

* Select at least 1 product in the Reward section.

![](https://storage.crisp.chat/users/helpdesk/website/-/6/3/8/0/63800cb929deb000/image_1n9ng3h.png)
![](https://storage.crisp.chat/users/helpdesk/website/-/6/3/8/0/63800cb929deb000/image_bnffg3.png)
7. **Status**

* Activate offer and save changes.

![](https://storage.crisp.chat/users/helpdesk/website/-/6/3/8/0/63800cb929deb000/image_q5oudb.png)
![](https://storage.crisp.chat/users/helpdesk/website/-/6/3/8/0/63800cb929deb000/save_sgbi2r.png)
8. **App embed settings.**

* Go to Online Store.
* Customize.
* Click the app embed icon.
* Enable Koala Gifts.
 ![](https://storage.crisp.chat/users/helpdesk/website/-/6/3/8/0/63800cb929deb000/homepage-1_imoz7r.png)
![](https://storage.crisp.chat/users/helpdesk/website/-/6/3/8/0/63800cb929deb000/app-embed_1rf185m.png)

# Optional

1. **Schedule**

* Choose when your offer starts, with the option to set an end date as well.

![](https://storage.crisp.chat/users/helpdesk/website/-/6/3/8/0/63800cb929deb000/image_cc36bg.png)
| Note: The Schedule section uses your current local time zone.

2. **'Works in reverse'**

* When enabled, the gift product will be automatically removed from the cart if the trigger product is removed.

![](https://storage.crisp.chat/users/helpdesk/website/-/6/3/8/0/63800cb929deb000/image_9g8h1j.png)
3. **Offer exposure**

* Reward picker popup - ${color}[#000000](Shows a customizable popup to the customer to choose a gift.)

* Notification - Shows a notification when the gift is added to the cart.

* Announcement bar - Show a top or bottom bar on your store and promote your offers.

* Product page widget - Show a banner on the product page and promote your offers.

![](https://storage.crisp.chat/users/helpdesk/website/-/6/3/8/0/63800cb929deb000/image_y4h8cs.png)
4. **Translations**

* Change the name of the offer’s discount code to match the languages available on your store.

![](https://storage.crisp.chat/users/helpdesk/website/-/6/3/8/0/63800cb929deb000/image_13vb6o1.png)
| Note: The languages displayed in the Translations section are those not set as your store’s default language.

![](https://storage.crisp.chat/users/helpdesk/website/-/6/3/8/0/63800cb929deb000/image_12ypf3k.png)