> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://koala-gift.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to set up an Upsell offer?


### Please follow these steps below to create your first offer with Koala Upsells & Gifts!
---

# Upsells

1. **Create an Upsell Offer**

* Go to the main dashboard within the app and click 'Create Upsell' or 'Create an Upsell Offer'.

![](https://storage.crisp.chat/users/helpdesk/website/-/6/3/8/0/63800cb929deb000/upsell_x01wg1.png)
2. **Select offer exposure**

* Select the offer exposure of your choice from a list of upsell templates.

![](https://storage.crisp.chat/users/helpdesk/website/-/6/3/8/0/63800cb929deb000/image_1a8hwfh.png)
${color}[#004cff](Upsell popup)

${color}[#000000](Upsell item(s) shown in the popup are added together with the main (trigger) product.)

${color}[#004cff](Product page upsell)

Only the product you choose to add from this offer will be added to cart. It works similarly to a “You may also like” upsell.

${color}[#004cff](Product add-ons)

When you select a product from this offer, the main product will also be added to cart.

3. **Offer rules**

* Choose the products that will qualify for the offer.

![](https://storage.crisp.chat/users/helpdesk/website/-/6/3/8/0/63800cb929deb000/image_10mmjz2.png)
4. **Upsell product(s)**

* Select the Upsell products by clicking 'Browse' or searching.

* Choose the discount type between 'Percentage discount' or 'Amount off each' in the 'Customer gets' section'.

* Finally, choose the discount name, which the customers will see in their cart and at checkout in  the 'Discount name' section.

![](https://storage.crisp.chat/users/helpdesk/website/-/6/3/8/0/63800cb929deb000/image_1a53j4.png)
5. **Widget & Customize**

* Customize the widget to your specific setup. Depending on the offer exposure you choose, the options might look different.
* Click 'Show more' to expand the colors and typography settings.

![](https://storage.crisp.chat/users/helpdesk/website/-/6/3/8/0/63800cb929deb000/image_5uxpzj.png)
![](https://storage.crisp.chat/users/helpdesk/website/-/6/3/8/0/63800cb929deb000/image_14tvza7.png)
![](https://storage.crisp.chat/users/helpdesk/website/-/6/3/8/0/63800cb929deb000/image_b1u7vx.png)
|| Note: While editing settings, such as in the Widget section, changes will be applied in real-time and can be viewed immediately in the Preview section at the top right.

![](https://storage.crisp.chat/users/helpdesk/website/-/6/3/8/0/63800cb929deb000/image_fl8p8.png)
# Optional

1. **Schedule**

* Click 'Show more' and choose when your offer starts, with the option to set an end date as well. You can also leave the offer to run continuously.

![](https://storage.crisp.chat/users/helpdesk/website/-/6/3/8/0/63800cb929deb000/image_17djnai.png)
2. **Translations**

* Change the name of the offer’s discount code to match the languages available on your store.

![](https://storage.crisp.chat/users/helpdesk/website/-/6/3/8/0/63800cb929deb000/image_fprhvu.png)
| Note: The languages displayed in the Translations section are those not set as your store’s default language