Articles on: Billing

Does the subscription fee automatically adjust based on my Shopify plan?

No, the subscription fee remains constant unless you explicitly approve changes. If you are downgrading your Shopify plan, you will be able to downgrade your plan on our app accordingly.


If you are upgrading your Shopify plan, you will have 14 days to upgrade the plan on our application in order to keep your offers active.


Each plan can be seen/upgraded/downgraded by navigating to the Billing section of the Koala Free Gift app.

Billing section


Updated on: 21/07/2025

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